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INTERNATIONAL
22.0 POUNDS (7-15 Days)
PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS. ONCE YOUR ORDER HAS BEEN PLACED OVER 30 MINUTES, WE CANNOT CHANGE THE SHIPPING ADDRESS.
YOU WILL RECEIVE AN EMAIL NOTIFICATION CONTAINING THE TRACKING INFORMATION AS SOON AS YOUR ORDER IS DISPATCHED.
*ALL INTERNATIONAL SHIPMENTS ARE SENT ON A DDU (DELIVERY DUTY UNPAID) BASIS. CUSTOMERS ARE RESPONSIBLE FOR ANY IMPORT CHARGES FOR CUSTOMS CLEARANCE.
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RETURNS POLICY
*OUR PRODUCTS ARE NOT REFUNDABLE EXCEPT FOR QUALITY ISSUES. THANK YOU FOR YOUR SUPPORT AND UNDERSTANDING.
QUALITY ISSUE CLAIMS
IF YOU RECEIVED AN ITEM WITH A MANUFACTURING DEFECT, PLEASE CONTACT US WITHIN 7 DAYS OF DELIVERY VIA killwhy2017@163.com WITH YOUR ORDER NUMBER AND CLEAR PHOTOS OF THE DEFECT. CLAIMS SUBMITTED AFTER 7 DAYS WILL NOT BE ACCEPTED.
REFUND PROCESSING TIME
REFUND WILL BE PROCESSED WITHIN 5-10 BUSINESS DAYS ONCE YOUR REQUEST IS APPROVED. YOU WILL RECEIVE A CONFIRMATION EMAIL AFTER THE REFUND IS ISSUED.
REFUND METHOD
ALL APPROVED REFUNDS WILL BE RETURNED TO THE ORIGINAL PAYMENT METHOD. WE ARE UNABLE TO ISSUE REFUNDS TO A DIFFERENT ACCOUNT OR PAYMENT METHOD.
CONTACT
info @killwhy2017.com
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Email: killwhy2017@163.com
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